How Does the AI Phone Work?

**LG Uplus Expands AI-Powered Phone Service for Small Businesses**

### What’s the Big Deal about AI Phones?

LG Uplus is taking its AI-powered phone service to the next level by adding it to its 5G premium plans for small businesses. This move is aimed at helping these stores reduce missed calls and lower their communication costs. ###

The AI Phone system integrates artificial intelligence into traditional internet phones, enabling a virtual assistant to respond to repetitive inquiries 24/7. It can handle multiple incoming calls simultaneously and deliver accurate information on location, store hours, and parking, allowing business owners to focus more on in-person service. ###

Key Features of the AI Phone

Repetitive queries handled 24/7
Accurate information on location, store hours, and parking
Multiple incoming calls handled simultaneously
Business owners can focus on in-person service
Store details managed via the dedicated ‘Our Store Package’ app
Reporting features to track frequent customer questions
Improvement of operations using data analysis

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Eligible Customers Can Get the AI Phone Service Free

LG Uplus is offering the AI Phone service free to eligible customers who subscribe to its 5G premium plan. This promotion is valid until January 31, 2026, and includes a free internet phone device and 50 minutes of call time at no extra charge. ###

LG Uplus Partners with Other Companies

LG Uplus is partnering with several companies to commercialize reduced-capability (RedCap) 5G technology. This project aims to accelerate the country’s 5G IoT ecosystem and strengthen the competitiveness of small and medium-sized enterprises (SMEs). ###

RedCap 5G Technology

RedCap is a reduced set of 5G capabilities intended for devices like wearables and IoT devices with lower bandwidth requirements. It is designed for devices currently served by LTE CAT-4 but provides equivalent or better in performance with a max downlink throughput of up to 150 Mbps. ###

Benefits of RedCap Technology

Real-time device control
Comparison with current Wi-Fi and LTE systems
Improvement of IoT device performance
Enhanced device control capabilities
Increased efficiency in IoT device management

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LG Uplus and the IoT Technology Support Center

LG Uplus is providing the technical consulting and test environments for the IoT Technology Support Center within RAPA’s Elektropical Technology Institute in Songdo, Incheon. The center provides validation infrastructure for testing at commercial network scale, giving domestic SMEs access to faster product testing and shorter development cycles. ###

Conclusion

LG Uplus is taking a significant step in helping small businesses digitalize their operations and reduce communication costs. The addition of its AI-powered phone service to its 5G premium plans is a major development in the country’s 5G IoT ecosystem. With its partnerships and the IoT Technology Support Center, LG Uplus is well-positioned to support the growth of small and medium-sized enterprises in South Korea.