With the rollout of its innovative PSTN integration service for DHL Express in three Middle Eastern countries – Kuwait, Qatar, and Jordan – Saudi-based Arkan Solutions has taken a significant…
Telecom Egypt and SubCom complete the landing of the India-Europe-Xpress (IEX) subsea cable system at two stations in Egypt. Starlink nears approval to launch satellite internet in India. CTA warns…
Simple2Call, a US-based Contact Center-as-a-Service (CCaaS) provider, has entered the Indian market with its AI-powered, private cloud-hosted Contact Center Suite (CCS), designed to meet the evolving regulatory and operational demands…
The Challenges of Crisis Communication • Sudden spikes in customer inquiries • Long call queues • Frustrated customers looking for real-time updates • Damage to reputation and trust During service…
Key Highlights of the Deployment Deployment of a high-performance Mobile Number Portability (MNP) platform for Reliance Communications (RCom), a global telecommunications provider Platform designed to handle up to 1 billion…
Simplifying Network Management Lumen introduces the network services that can all be remotely managed via the cloud. Services on the digital platform include connectivity, infrastructure, security, and communications services. Media…
The Importance of Core Network Transformation The telecom industry is undergoing a significant transformation, with a focus on openness, disaggregation, and cloud-native architectures. At Mobile World Congress, Dell Technologies showcased…
Telecom Companies Oppose MMRCL's Vendor Model The Cellular Operators Association of India (COAI) has expressed its strong opposition to the Mumbai Metro Rail Corporation Limited's (MMRCL) decision to award telecom…
The telecom industry is undergoing a significant transformation, shifting from proprietary, vertically integrated stacks to cloud-native infrastructure. This transformation brings numerous benefits, such as scalability, agility, and service innovation, but…
# Spectrum Allocation The Indian telecom industry is seeking more spectrum to support the rollout of 5G networks and IoT services. The three major operators - Bharti Airtel, Reliance Jio,…