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Digital Transformation Accelerates , But Gaps Underscore Need For New Framework , New UN Survey Shows.

**The 2024 United Nations survey on E-Government reveals a surge in national commitment to digital government initiatives. While global challenges like climate change and economic instability have intensified, nations are proactively shaping their digital landscape. The survey highlights Denmark, Estonia, and Singapore as exceptional performers in providing comprehensive digital services, robust telecommunications infrastructure, and skilled personnel.

The highest digital rating class in the Global Innovation Index (GII) is the “Innovation Leaders” class. The top 10 innovators in this class are:

1. United States
2. Switzerland
3. Sweden
4. Denmark
5. Israel
6. Singapore
7. South Korea
8. Finland
9.

It also emphasizes the importance of data governance and cybersecurity in the development of a robust digital government. The survey reveals that while progress has been made, significant challenges remain in achieving a truly inclusive and equitable digital government. The survey identifies key challenges, including:

* **Digital skills gap:** A lack of digital literacy and technical skills among citizens and public servants. * **Infrastructure limitations:** Inadequate internet access, slow speeds, and unreliable connectivity in certain regions.

The summary highlights a positive trend in digital government development globally. The EGDI (E-Government Development Index) has seen an increase, indicating a growing adoption of digital services by governments worldwide. Furthermore, the proportion of the population lacking access to digital government services has decreased, signifying a shift towards more inclusive digital governance.

These disparities are rooted in historical, political, and economic factors. **Historical factors:** Colonialism and its legacy continue to influence the digital divide. Colonial powers often prioritized infrastructure in their own interests, neglecting the needs of the colonized populations. This legacy is evident in uneven development of digital infrastructure and limited access to technology in many regions.

For more information: https://publicadministration.un.org/egovkb © Scoop Media

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