She brings a wealth of experience from her tenure at Microsoft and Google, where she played a pivotal role in shaping AI strategies. Her appointment is a strategic move by Epicenter to strengthen its AI capabilities and enhance its customer experience.

She will also work on developing and implementing AI/ML models, ensuring they are robust, scalable, and ethical. Babita’s expertise lies in data science, machine learning, and AI. She has a strong background in statistical analysis, data visualization, and predictive modeling. She has worked on various projects involving big data, cloud computing, and machine learning.

In her new role, she will be responsible for leading a team of professionals in the BPO space, focusing on the practical application of technology to finance and technology businesses. This will involve identifying and implementing innovative solutions to improve efficiency, reduce costs, and enhance customer experience. One of the key challenges she anticipates is the integration of emerging technologies such as artificial intelligence (AI) and machine learning (ML) into existing systems. She plans to leverage her experience in finance and technology to guide her team in developing and deploying these technologies effectively.

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