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HKT partners with Microsoft Hong Kong to launch next gen Teams Phone solution

Seamlessly connecting businesses to Microsoft Teams for efficient communication and collaboration.

This innovative solution enables businesses to enjoy seamless communication and collaboration across different platforms.

Introduction

The telecommunications industry in Hong Kong has undergone significant transformations in recent years, driven by the increasing demand for digital transformation and cloud-based services. As a result, local telecom carriers have been working tirelessly to provide innovative solutions that cater to the evolving needs of businesses. One such solution is Microsoft Operator Connect, which has been introduced by the first local telecom carrier in Hong Kong to offer this service.

How Microsoft Operator Connect Works

Microsoft Operator Connect is an operator-managed service that seamlessly integrates existing business phone lines with Microsoft Teams. Here are the key features of Microsoft Operator Connect:

  • Seamless Integration: Microsoft Operator Connect integrates existing business phone lines with Microsoft Teams, allowing businesses to enjoy seamless communication and collaboration across different platforms. Operator-managed Service: The service is managed by the operator, ensuring that businesses receive the best possible experience and support. Scalability: Microsoft Operator Connect is designed to scale with the needs of businesses, ensuring that they can handle an increasing number of users and calls.

    Introduction

    HKT Operator Connect Plus is a cutting-edge solution designed to enhance the performance of HKT’s network infrastructure. By leveraging the power of Artificial Intelligence (AI), this advanced version of Microsoft Operator Connect aims to provide a more efficient and effective way of monitoring and managing call quality. In this article, we will delve into the features and benefits of HKT Operator Connect Plus, exploring how it can help HKT improve its network services and provide a better experience for its customers.

    Key Features

  • Call Quality Monitoring: HKT Operator Connect Plus uses AI-powered algorithms to continuously monitor call quality, detecting potential issues before they become major problems.

    Seamlessly Connecting Enterprises with AI-Powered Communication Solutions.

    The Benefits of Operator Connect

    Operator Connect is designed to provide a seamless and efficient communication experience for enterprises. With its comprehensive end-to-end support, businesses can enjoy a wide range of benefits, including:

  • Enhanced collaboration and productivity
  • Improved customer service and support
  • Increased security and compliance
  • Reduced costs and improved ROI

    • How Operator Connect Works

    Operator Connect is an AI-powered solution that leverages the power of artificial intelligence to provide a comprehensive and reliable communication experience. Here’s how it works:

  • Microsoft Licence: Operator Connect is built on top of Microsoft’s latest technology, providing a seamless integration with Microsoft products and services. Technical Integration: Our team of experts provides technical integration services to ensure a smooth and efficient deployment of Operator Connect. Operator-Managed Service: Our operator-managed service provides a comprehensive and reliable communication experience, with real-time monitoring and support. ### Key Features of Operator Connect**

    • Key Features of Operator Connect

    Operator Connect offers a range of key features that make it an ideal solution for enterprises. These include:

  • AI-Powered Communication: Operator Connect uses artificial intelligence to provide a comprehensive and reliable communication experience.

    With a strong focus on innovation, HKT is committed to delivering cutting-edge technology and services that meet the evolving needs of its customers.

    A Brief History of HKT

    HKT’s history dates back to 1866, when it was founded as a telegraph company. Over the years, the company has undergone significant transformations, adapting to the changing needs of its customers and the rapidly evolving technology landscape. Today, HKT is a leading provider of telecommunications services in Hong Kong, with a diverse range of products and services that cater to both individuals and businesses.

    Key Features and Services

  • 5G Network: As the city’s true 5G provider, HKT offers a range of 5G services, including mobile, fixed, and IoT connectivity. Broadband and Internet: HKT provides fast and reliable broadband and internet services, including fiber-optic and wireless connectivity options. Telephony and Voice Services: The company offers a range of telephony and voice services, including fixed-line and mobile phone services. * Digital Transformation: HKT is committed to helping businesses and individuals transform their operations and lives through digital technologies, including cloud computing, artificial intelligence, and cybersecurity. ## Innovation and Partnerships**

    • Innovation and Partnerships

    HKT is committed to innovation and has established partnerships with leading technology companies to stay ahead of the curve. Some of the key partnerships include:

  • 5G Partnerships: HKT has partnered with leading 5G technology companies to develop and deploy 5G networks in Hong Kong.

    For more information, please visit www.hkt.com.

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