Introduction

The world of mobile phone usage is constantly evolving, with new features and technologies emerging to enhance our experience. One such innovation is the New Call Defence feature, developed by O2, a leading telecommunications provider. This article will delve into the details of this feature, exploring how it uses adaptive AI to protect users from unwanted calls.

How it Works

The New Call Defence feature employs adaptive AI to analyze the behavior of incoming calls. This AI-powered technology assesses the number of calls made to a user’s phone, identifying patterns and anomalies. If the AI determines that a user is receiving an excessive number of unwanted calls, it triggers a warning on the user’s phone. Key aspects of the feature: + Adaptive AI analysis of call behavior + Threshold-based warning system + Protection from unwanted calls

Benefits for Users

The New Call Defence feature offers several benefits for O2 users. By detecting and preventing unwanted calls, this feature helps to reduce stress and anxiety caused by unwanted calls. Additionally, it provides users with greater control over their phone experience, allowing them to focus on important calls and messages. Benefits for users: + Reduced stress and anxiety from unwanted calls + Greater control over phone experience + Enhanced overall user experience

Rollout and Availability

The New Call Defence feature will be rolled out to O2 pay monthly custom plan and Sim-only users.

The Benefits of Call Tracking

Call tracking is a powerful tool that can help customers better understand their communication habits. By monitoring call behavior, Virgin Media O2 aims to provide customers with greater clarity on who is calling them. This can be particularly useful for individuals who receive frequent calls from unknown numbers or those who are concerned about unwanted calls. Key benefits of call tracking include:

• Improved call clarity: By identifying the caller’s identity, customers can better understand the purpose of the call and make informed decisions about how to respond. Reduced anxiety: Knowing who is calling can help alleviate anxiety and stress caused by frequent or unwanted calls.

  This is a significant move by O2, as it aims to enhance customer experience and improve the quality of its services.

  The Benefits of Adaptive AI

  Adaptive AI is a cutting-edge technology that enables O2 to tailor its services to individual customers’ needs.