Celebrating 20 Years of Growth and Innovation
Safaricom has come a long way since its inception in 2000. The company has grown from a small startup to a leading telecommunications provider in East Africa, serving over 30 million subscribers across Kenya, Tanzania, and Uganda. As the company marks its 20th anniversary, it is renewing its commitment to its customers through a brand campaign that highlights its values and mission.
Key Highlights of the Brand Campaign
A Commitment to Customer Satisfaction
Safaricom’s brand campaign is built on a commitment to customer satisfaction.
Safaricom’s Purpose-Driven Growth Plan to Transform Kenya’s Economy and Society.
A New Era of Purpose-Driven Growth
Safaricom, the largest telecommunications company in Kenya, has announced its ambitious plan to transform into a purpose-led technology company by 2025. This vision is set to drive the company’s next phase of growth, focusing on using technology to address some of the most pressing challenges facing the country and its people.
Key Objectives
To achieve this vision, Safaricom has outlined several key objectives, including:
A Purpose-Driven Approach
Safaricom’s purpose-led approach is built on three core pillars:
The Free Call Offer: A Lifeline for Busy Customers
In a bid to show appreciation for its loyal customers, Safaricom has announced a free call offer that will provide a much-needed respite for busy individuals. The offer, which is set to be available within the next 30 days, will give customers the opportunity to make a free call of up to 20 minutes.
How the Offer Works
The free call offer will be sent to all customers via a notification a day before the offer is available. This notification will serve as a reminder to customers to take advantage of the offer before it expires.
The Vision of Safaricom
Safaricom’s ambitious vision is to become a leading digital economy player in Africa. To achieve this, the company is focusing on expanding its fibre and 4G network to provide internet access to millions of people across the continent.
Key Objectives
The Role of Fibre and 4G Network
Safaricom’s fibre and 4G network play a crucial role in achieving its vision. The company’s fibre network provides high-speed internet access to homes and businesses, while its 4G network enables mobile internet access.
Benefits of Fibre and 4G Network
The Evolution of M-PESA
M-PESA is a popular mobile payment platform in East Africa.